Privacy Policy for Coliebri Song
Last Updated: April 2026
At Coliebri Song, we are committed to protecting your privacy. This policy explains how we handle your information when you book a sound bath, visit our website, or join our community.
1. Information We Collect
We only collect information that is necessary to provide you with a safe and relaxing experience.
- Contact Details: Your name, email, and phone number for booking confirmations and updates.
- Wellness & Safety Information: During intake, we may ask about specific conditions (such as pregnancy, epilepsy, or sound sensitivity) to ensure the session is appropriate for you.
- Note: This information is used strictly for your safety and comfort during our sessions.
- Technical Data: Information like your IP address or cookies, collected automatically to help our website run smoothly.
2. Non-Medical Nature of Services
Our sound healing sessions are designed for relaxation and general wellness.
- No Medical Claims: We do not diagnose, treat, or cure any physical or mental health conditions.
- Not a Replacement for Care: Our services are not a substitute for professional medical advice, diagnosis, or treatment.
- Wellness Records: We maintain records of your sessions to better tailor your experience, but these are not considered formal medical records.
3. How We Use Your Information
We use your data to:
- Manage your bookings and process payments.
- Ensure your safety by adjusting the sound experience based on your provided wellness notes.
- Send you news and special offers, but only if you have opted in to receive them.
4. Who We Share Data With
We do not sell your personal information. We only share data with trusted service providers who help us run our business:
- Booking & Payments: Platforms like WooCommerce
- Email Marketing: Services like Flodesk for our newsletter (you can unsubscribe at any time).
- Legal Compliance: We may share info if required by law or to protect our legal rights.
5. Security & Retention
- Security: We use industry-standard technical safeguards (like encryption and password protection) to keep your information safe.
- Retention: We keep your records for as long as you are an active client. If you haven’t visited us in 3 years, we will securely delete your personal and wellness data.
6. Your Rights
You have control over your data:
- Access: You can request a copy of the information we have on file for you.
- Correction: You can ask us to update or fix any inaccurate details.
- Deletion: You can request that we delete your data at any time (the “Right to be Forgotten”).
7. Contact Us
If you have questions about this policy or your data, please reach out to us at:
Nicole Ramirez – Coliebri Song
coliebrisong@gmail.com